How it Works

Pharmacy, simplified.

Set up your profile and join 500,000+ members managing prescriptions online—no lines, just fast, reliable service.

Become a member

A few basic details help us set up your secure account and ensure we provide the best care to the right person.

Name
Date of Birth
Email Address /Phone number

These basics will help you set up your account so you're ready to fill prescriptions quickly and easily.

Bring your prescriptions to us

Switching to Pocketpills is as easy as choosing the option that's most convenient to you.

Find your current pharmacy in the search box.
Verify your name, phone number, and DOB to ensure the correct prescriptions.
We'll take care of the rest.

Let us handle the details

Our CARE team carefully reviews every prescription to ensure accuracy, so you can feel confident that your medications are in safe hands.

Response required: You will receive an SMS from our pharmacist when they're preparing your prescription.

If you would like more information about your medication, potential side effects, etc, reply, 'YES.' If you do not require any extra information about your medication, reply, 'NO.'

Get your meds on time

Stay informed from pharmacy to doorstep with real-time SMS updates. Free delivery means your meds arrive when you need them—every time.

Track your prescription from the moment it leaves the pharmacy until it arrives at your door with real-time SMS notifications. We will notify you during the delivery period of a signature is required.

Enjoy the added convenience

Scratch another task off your list. It's now easier to track refills and manage meds for your loved ones.

Set it, forget it. Never worry about running out of your medications. We automatically manage your refills so your meds arrive right on time, every time.

Your questions, answered

What is Pocketpills?

Pocketpills is Canada's leading online pharmacy, making medication management simple and convenient. We are 100% online and deliver prescriptions right to your door, offer easy refills and renewals, and provide personalized care through our app and website. It's like having a pharmacy in your pocket.

Is Pocketpills a legit pharmacy?

Great question! It means you're taking the right steps to ensure that your health is in good hands. Yes, Pocketpills is a legitimate pharmacy. We offer all the benefits of a traditional pharmacy, minus the trip. We're accredited by the NAPRA and licensed across Canada. You can always verify any pharmacy, including us, using online tools.

What insurance do you accept? Do you bill direct?

We accept all major insurances and bill directly to them, so you only pay your portion. No hidden costs, no service charges, just easy, straightforward billing.

How is Pocketpills different from standard pharmacies?

At Pocketpills, you skip the line and the trip. Our pharmacy is 100% online and we deliver your medications directly to your door for free. Our pharmacists are available for you via phone, email, or our app's live chat. Plus, we handle refills and renewals with your doctor.

What steps does Pocketpills take to ensure that my data is protected?

Another great question that lets us know that you're thinking about the safety of your medical information. Let us be the first to say that you can rest easy knowing that your information is encrypted from end to end. We comply with the same privacy laws as all pharmacies, including FIPPA in BC and PIPEDA across Canada. If you have further questions, our Director of Pharmacy Operations is always ready to assist you.

How do I talk to a pharmacist about my medication?

Our pharmacists are available to answer any questions you may have about your medication. They can be reached via chat in the Pocketpills app, or by phone, text, or email. For medical emergencies, please call 911 first.

How long will it take to receive my medication?

Medications are typically delivered within 1-3 business days. We provide real-time SMS updates so you know when to be home, and your package will always be discreet.